Shipping Policy

Bach Medical Supply provides shipping services to the Continental United States. Any items shipped outside the Continental United States require additional shipping charges.

All shipping is curb side delivery, and customer may be responsible for unloading the item from the back of the truck.

All items weighing less than 100 lbs will be shipped via UPS or similar. All items over 100 lbs will be shipped via commercial freight carrier, and will require semi-truck access to your address.

A daytime phone number is required for all shipments. All shipments will require a signature for delivery.

FREE Shipping: Some items may be labled free shipping. Those items will be shipped free to qualifying addresses. Some addresses (such as New York, New York or rural areas that do not have adequate truck access) will not be eligible for free shipping. To make sure you qualify for free shipping, please contact Bach Medical Supply with your full address and a daytime phone number prior to making your purchase. Contact toll free: 1-800-288-2224.

White Glove or Indoor Delivery may be available upon request. Please contact Bach Medical Supply at 417-501-6490 prior to making your purchase to inquire about inside delivery services.

Shipping Damages: If, for any reason, you feel that your product was damaged during shipping, you must note this in writing with the delivery driver. If you do not note this with the driver, there is nothing Bach Medical Supply can do to help you with your shipping claim.

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