What our customers are saying about Bach Medical Supply

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What our customers are saying about Bach Medical Supply
5.0 rating based on 12,345 ratings
Overall rating: 5 out of 5 based on 11 reviews.

Top notch organization

I have worked with Bach Medical Supply as a vendor and customer for the past 6 years. Every time I visit their store, the staff and management treat me with courtesy and are always professional and cheerful. I have recommended many friends to Bach Medical Supply.
- Corey H.

Wonderful Service

Bethany was amazing to work with. She respected me and my time.
- David

Customer service

I came in for some help on how I could shower with an upcoming surgery I was having. I was so impressed with Makayla'so help and knowledge she had about products you have. She came up with several options and even used herself to explain to me how it would work. She was so friendly and interested in the surgery I was having and if I had plenty of help at home for a speedy recovery. The next time I need any supplies I will personally ask for her. She was such a delight! Thank you for the experience! Leslea Eblen
- Leslea E.

The walk-in tub is working exactly as we had hoped.

With it my 92-year-old husband can bathe in safety and free from fear of falling. We appreciate your efforts in explaining the various tubs to us and your assistance in choosing the one that works best for us. Your attendance on the installation and actual participation to be sure that all was done properly is doubly appreciated. The tub is beautiful and looks like it was built in initially with the house and not an add on ten years after construction. There are some other changes we are considering with my husband's increasing infirmity and we will be asking for your advice and assistance on these matters also. Thank you again for all your very valuable help and advice.
- Janice W

Thanks so much

Steve, Thanks so much to you and your wonderful staff in helping us secure the walker. We need to aid in recovery. Nici was most helpful in facilitating the purchase of the walker This family appreciates your friendship. (Typed from a handwritten note, customer names omitted.)
- Debbie L.

The Best There Is

We needed equipment quickly right after my mother was discharged from hospital following a stroke and treatment. Jeremy got us a wheelchair, a lift chair, and a hospital-style bed on same-day orders, along with other appropriate accessories.! He even let us try out in home two wheelchairs to see which would be best. And the equipment was delivered right away with the help of Pat. They understood the needs of those who want expertise and great service in one company. I would always go to Bach for any medical equipment & supplies and could always feel confident I am getting the best equipment and service in the fastest time. Whatever your special need, they will make things work for you. Thank you, Bach Medical and your great staff!
- Terry F.

Susie M.

Thank you to a business who treats you like family. My husband was in crisis and we needed to make our home safe for him. Bach immediately came to our rescue and took care of all our needs. They are still doing that a year and half later. We highly recommend Bach and know many people that feel the same way. Give them a try..... Susie M.
- Susie

Jennifer was great.

She was patient and knowledgeable and funny. It was a pleasure to have her wait on us. I would want her to wait on us again if we would need anything else.

Amanda went above and beyond

When I came in for my medical supplies, I was given exceptional service and one on one service. Amanda was patient and answered all of my questions and provided helpful information to make sure I was successful using my equipment.
- Tammy H.

Matt the Marvelous

With my wife stroke-impaired, partially paralyzed, and using a wheelchair to get around, I am demanding of great customer service, and not hesitant about vocalizing my displeasure if she doesn't receive it. Matt treated us like his favorite member of his family. He was patient, attentive, and respectful of my wife, who can be hard to hear and understand. When we were at Bach talking to Matt about the particulars of installing bars in my wife's shower, he promised a lot. During the installation, he delivered more. Frequent suggestions on how things might be done a better way. Done without asking: several little tasks that no one had talked about in the store.
- Robert C.

A whoops made right

While Matt and Bruce were working at our home damage was accidentally incurred. These two men Along with Steve worked dillengently to correct the damage. Their professionalism could not have been better. We thank Matt, Bruce and Steve in making us whole again. Thank you guys so much.
- Mary G.
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